Professional Services

We are with you every step of the way

Enterprise Services

At TI, we take pride in our expertise in developing tailor-made solutions that specifically address the individual business requirements of our clients. Our service portfolio encompasses a wide range of offerings aimed at optimizing business processes, maximizing resource utilization, and enhancing overall productivity while simultaneously minimizing costs.

Through our managed services, we adopt a holistic approach to IT infrastructure management, diligently monitoring and maintaining your systems to ensure they consistently operate at their optimal performance levels. Our dedicated team works around the clock, providing continuous support to ensure smooth operations and timely issue resolution.

Additionally, our professional services team consists of seasoned consultants who offer their expertise and guidance to help you make well-informed decisions aligned with your business objectives. Whether you need assistance with technology implementation, system integration, or strategic planning, our consultants are ready to provide the insights and support necessary to drive your business forward.

At TI, we are committed to delivering comprehensive solutions and exceptional service, helping you achieve success in your endeavours.

Solution Design
Solution Implementations
Professional Services

We are delighted to present our Professional Services, offering a wide array of comprehensive solutions designed to support every stage of your project lifecycle. Our service offerings include Define and Design, Develop and Build, Deliver and Transition, and Optimize. How can we assist you today?

During the Define and Design phase, we foster a collaborative environment where we work hand-in-hand with you to establish project plans that encompass clear objectives, realistic timelines, and measurable deliverables. Our dedicated team deeply comprehends your requirements and endeavours to design an architecture that seamlessly aligns with your business goals. By prioritizing meticulous planning and thoughtful design, we ensure a solid foundation for the successful execution of your project.

Project / Operations Management -

“In most professional services companies, project management typically starts immediately after the client signs the statement of work (SOW). The initial step involves a thorough review of the promised deliverables, followed by the alignment of project milestones with a schedule.”

However, in IT, where sales and project management are handled by separate teams, this process often leads to significant friction. To optimize the deal-to-cash flow, it is actually more advantageous to initiate project planning during the sales process itself, rather than waiting until afterwards. Project planning during sales helps decrease creep and improve ability, leading to higher margins, more actual timelines, and sometimes even better work.

Efficiency: Our project management services are designed to streamline operations and optimize project workflows, ensuring efficient project execution.

Expertise: Our team of experienced project managers brings extensive expertise in managing complex projects, delivering successful outcomes, and mitigating risks.

Accountability: We take full accountability for project delivery, ensuring that milestones are met, budgets are adhered to, and quality standards are upheld.

Collaboration: We foster a collaborative environment, working closely with stakeholders and team members to ensure effective communication and alignment throughout the project.

Strategic Planning: Our project management services involve meticulous strategic planning, defining clear project goals, objectives, and timelines to drive successful project outcomes.

Risk Management: We implement robust risk management strategies, identifying and mitigating potential risks to keep projects on track and minimize disruptions.

Budget Control: We excel at budget management, tracking project expenses, and ensuring optimal resource allocation to maximize project value within budget constraints.

Stakeholder Engagement: We prioritize stakeholder engagement, actively involving and communicating with key stakeholders to ensure their needs and expectations are met.

Problem-solving: Our project management services include proactive problem-solving, identifying and addressing challenges promptly to minimize their impact on project success.

Continuous Improvement: We are committed to continuous improvement, analysing project performance and feedback to identify areas of enhancement for future projects.

Client Satisfaction: Our ultimate goal is client satisfaction, and we strive to exceed expectations by delivering successful projects that meet or surpass client requirements.

TI Strategies:
We promote open communication between sales and project teams.
Create a clear outline of what sales should provide to project management.
Ensure that customers know exactly what happens post-sale.
Introduce someone from the project team at the last sales meeting.

Managed IT Services

At the heart of our Managed Services is a single objective: to ensure an unparalleled customer experience. We strive to empower IT departments by relieving them of administrative tasks, allowing them to dedicate their time and efforts towards adding value to their company's core business. As Managed Service provider we are committed to delivering an incomparable experience that revolves around complete operational transparency, a well-established governance framework, and a focus on driving business value through our IT services.

Our unite practice revolves around a range of aligned offerings, including Digital Workplace, Cybersecurity, Digital Infrastructure.

Benefits:
Faster Response Time
Proactive monitoring and issue fixing
Single Point of escalation contact
Less operational cost
Compliance management
Contract Flexibility

FMS Services

Infrastructure – Helpdesk, Technical Support, System Admins, Leads
Networking – Operational (Manage and Maintenance & troubleshooting), Design and Implementation Engineer
Development – SW Development, QA – Automation / Manual Testing
Security – Firewall / Virus Protection and Encryption/ Ethical hacking
Functional – Project Management / Operations Management / Business Analyst / Solution design or Architect

Reliability: We provide reliable FMS solutions, ensuring that your IT Infrastructure operations run smoothly and without disruptions.
Expertise: Our team of experienced professionals brings extensive expertise in FMS, delivering top-notch services tailored to your specific needs.
Customization: We offer flexible FMS solutions that can be customized to meet the unique requirements of your facility.
Cost-effectiveness: Our services are designed to deliver cost-effective solutions, helping you maximize your team’s performance while minimizing expenses.
Compliance: Our FMS services ensure strict compliance with all relevant regulations and standards, providing you with peace of mind.
Accountability: We take full accountability for the management of your resources, ensuring that all tasks are carried out with professionalism and diligence.
Customer-centric: Our FMS services are cantered around your needs and objectives, providing personalized solutions and exceptional customer service.

Types for FMS Services -

Staffing Services – Project / Scope Based Staffing

We understand that sourcing and securing the right talent can be a complex and time-consuming endeavour. That's why TI Talent Acquisition team is dedicated to providing technology staffing services that assist our clients in building, transitioning, and transforming their teams effectively.

Our streamlined process offer flexible delivery options to cater to our clients' rapidly evolving business needs. Our goal is to deliver talent solutions that exceed expectations, adding substantial value to our clients' teams and driving their success forward.

Payroll Management

We follow best practices to manage a company's employees' financial records, which encompass their salaries, incentives, bonuses, deductions, taxes, net pay, and ensure compliance with legal requirements.

Payroll Processing
Payroll Statutory Compliance & Reporting
Tax Calculation & Verification
Payroll Reconciliation
Statutory & MIS Reporting
Employee Self Services Portal